1. GENERAL PROVISIONS
1.1. "N.CAPITAL" (https://www.ncapital.rs) (hereinafter: "Website") is the internet site owned by the following entity:
Business name: Nenad Tešić PR Ostale usluge rezervacije i delatnosti povezane s njima N.Capital Beograd (Vozdovac).
Head office: Belgrade, Voždovac – 4a Unska Street, Republic of Serbia.
Register number: 65376580.
Tax ID number: 111388617.
Core activity: other reservation services and related activities, business code in Serbia - 7990.
E-mail address: firstname.lastname@example.org.
Phone number: +381 69 5708930.
The Company (hereinafter: "N Capital") is registered in the Business Entities Register operated by the Business Registers Agency of the Republic of Serbia.
2. USER REGISTRATION
2.1. Users are granted access to the Content upon signing-up. Only registered users can access the Website.
2.2. User registration starts by recieving an invitation email from N Capital, which contains link to the registration website.
2.3. Registration is completed by creating a User account on the Website, providing the following User Data: Name and last name; phone number; email address; password chosen by the User; Registration process is finalized by payment of membership fee. Following the payment, N Capital activates Users account and grants him the access to the Content and use of Services.
2.4. Following creation of user account and payment of a membership fee, the User is allowed access to the Content on the Website.
2.5. Membership lasts one month, starting from the date of registration.
2.6. User may renew subscription when subscription expires.
2.7. The password created by the User is for personal use only, and neither user account nor password may not be transferred to third parties.
3. DESCRIPTION AND USE OF SERVICES
3.1. Users become registered members by paying a fee when first creating a user account and they are granted the unlimited access to the Website thereof, for the period of membership duration.
3.2. Users may book seats in night clubs and other facilities as listed and described on the Website.
3.3. User makes a reservation of seats by clicking on the link in the description of the facility, and selecting the wanted date, time and number of seats. The reservation is finalized when a confirmation from N Capital is received that the reservation is successful.
3.4. Reservation must be made no later than two days before the selected date.
3.5. Users may cancel the reservation no later than 3 hours prior to the booked time, by sending cancelation note to N Capital using the contact form on Website.
4. PRICELIST AND PAYMENT FOR THE SERVICES
4.1. Membership fee is charged on a monthly basis, as determined by N Capital.
4.2. The amount of the membership fee is displayed on the Website when user account is created. By paying the fee, User gives consent to the displayed amount.
4.3. N Capital may change the method of payment and the amount of the fee. These changes shall not apply to already paid membership fees. N Capital shall notify Users about the changes of the fee and all changes shall be applied only after noticing the Users.
4.4. The monthly fee shall be charged in the local currency of the Republic of Serbia – RSD currency. The average exchange rate of the National Bank of Serbia is used for informative display of prices in other currencies. The amount for which the User's payment card will be charged for will be expressed in the User's local currency through a conversion to the User’s local currency at the rate used by the payment card organizations. There is a possibility of a slight difference from the original price stated on the Webpage as a result of this conversion.
4.5. The fee is payed using payment cards through service Chipcard, in accordance with the terms and conditions of Chipcard.
4.6. When typing in the payment card data, confidential information are transmitted by means of public network in the protected (cryptic) form using the SSL protocol and PKI system, currently the most- up-to-date technology. The security of data when making purchase is guaranteed by the payment card processor, Chip Card ad Belgrade,, thus the complete process of collection is performed on the Chip Card’s site. The data on the payment card are at no moment available to our system.
5. USER’S COMPLAINTS
5.1. User's complaints related to payment services must be submitted to N Capital via email or through the User’s support link displayed on the Website.
5.2. Users agree to send a written complaint regarding payment services to N Capital within six months from the moment User becomes aware of any irregularity.
5.3. N Capital agrees to resolve the complaint in the shortest time possible and no later than 7 days from receipt of complaint, as well as to inform the User of the resolution within the same period.
5.4. In the event of a user’s complaints and a refund of funds previously paid by one of the payment cards, in whole or in part, and regardless of the reason for the return, N Capital is obligated to repay the funds solely through VISA, EC / MC and Maestro payment methods.
6. LIMITATION OF SERVICES
6.2. Users agree not to use the Services in any manner or in the purposes that violate any applicable laws or regulations of the Republic of Serbia.
6.3. The User shall not, without the approval of N Capital, download, copy, duplicate, broadcast, display, sell or in other way make available the Content of the Website to any third party. The User shall not distribute the Content without the approval of N Capital to the known or unknown persons, for any commercial or non-commercial purposes, with or without fee.
7. LIMITATION OF LIABILITY
7.1. Users agree and understand that N Capital provides a services of reservation of seats in hospitality facilities through the Website, but does not warrant in any way and is in no way liable for the services provided by third parties - night clubs and other hospitality facilities.
7.3. Users agree and understand that N Capital provides the Services on an “as is” basis without warranties of any kind, either expressed or implied, including, but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose. N Capital will put it’s best efforts to provide the Services in accordance with the User’s request but in no way guarantees for the fulfillment of the User's request.
7.4. Users agree and understand that upon registration, no refund of the paid membership fees shall be possible.
7.5. Users accept and understand that N Capital shall not be responsible for any failure to provide Services due to circumstances beyond its reasonable control that could not have been anticipated or avoided.
8. USER SUPPORT
8.1. N Capital agrees to provide technical support to Users in order to overcome the difficulties in providing the Services (for example, loss of password, non-functioning of the Website, complaints regarding payment, etc.) within 24 hours from submitting request for technical support by the User.
8.2. Users may request technical support through a contact link that on the Website.
9. PRIVACY AND PERSONAL INFORMATION
9.1. N Capital is committed to protect the privacy of all Users. N Capital collects only the necessary personal data for functioning of N Capital in order to provide quality Services. N Capital will process the collected data only for the purpose of providing the Services.
9.2. All collected User data and information are confidential and may be accessed only by N Capital.
9.3. Users agree and understand that N Capital will store personal data provided by Users in the process of registration. N Capital shall not disclose or make these data available to any third parties.
9.4. Users agree and understand that N Capital shall forward the User’s personal data to the State authority, at the request of that authority, if such request is made, in accordance with the Law and with no prior information to the User.
9.5 N Capital collects only the necessary, personal data for functioning of N Capital in order to provide quality Services in accordance with good business practice. N Capital gives its users the option of choosing whether their personal data want or not to be deleted from the mailing lists used for marketing campaigns. All user data is strictly stored and accessible only to employees of N Capital. All employees of N Capital are responsible for respecting User’s privacy and personal information.
11. FINAL PROVISIONS
11.4. For any additional questions, suggestions or information, Users may contact N Capital at the following contact email: email@example.com.